{"id":5638992298150,"title":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed","handle":"julian-bowen-orion-sonoma-oak-white-grey-oak-bunk-bed-w-premier-mattresses-3ft","description":"\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eProduct Features\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eAvailable in Sonoma Oak, Pure White and Grey Oak finishes\u003c\/li\u003e\n\u003cli\u003eConstructed from Coated Particleboard\u003c\/li\u003e\n\u003cli\u003eIt includes a handy pull-out drawer\u003c\/li\u003e\n\u003cli\u003eExtensive Open shelving for kids' books and toys at both bunk bed\u003c\/li\u003e\n\u003cli\u003eThe lower bunk close to the ground for more safety\u003c\/li\u003e\n\u003cli\u003eConforms to BS EN 747:2012 Safety Standards\u003c\/li\u003e\n\u003cli\u003eSmall internal shelf dimensions - 63.5cm x 18cm x 20cm\u003c\/li\u003e\n\u003cli\u003eLarge internal shelf dimensions - 193cm x 18cm x 20cm\u003c\/li\u003e\n\u003cli\u003eInternal drawer dimensions - 63.5cm x 18cm x 20cm\u003c\/li\u003e\n\u003cli\u003eDistance from floor to top of ladder - 119cm\u003c\/li\u003e\n\u003cli\u003eMaximum mattress height for this bunk is 18cm\u003c\/li\u003e\n\u003cli\u003eTo minimise the danger of falling from the top bunk, we recommend that the top of the mattress should always be at least 16cm below the top of the lowest part of the guardrail\u003c\/li\u003e\n\u003cli\u003eAvailable in Single size\u003c\/li\u003e\n\u003c\/ul\u003e\u003cstrong\u003ePremier Mattress Description: \u003c\/strong\u003e\u003cul\u003e\n\u003cli\u003e13.5 Gauge Bonnell Spring Unit\u003c\/li\u003e\n\u003cli\u003ePlastic Side Edge Supports\u003c\/li\u003e\n\u003cli\u003e900 gsm Spring Insulator\u003c\/li\u003e\n\u003cli\u003e270 gsm Polyester Filling\u003c\/li\u003e\n\u003cli\u003eThe mattress with high quality stitch quilting, and a Belgium damask quilted cover\u003c\/li\u003e\n\u003cli\u003eMattress depth - 18cm\u003c\/li\u003e\n\u003cli\u003eMade exclusively in the UK\u003c\/li\u003e\n\u003c\/ul\u003e\u003cstrong\u003e\u003cspan style=\"text-decoration: underline;\"\u003eProduct Dimensions\u003c\/span\u003e  \u003cbr\u003e\u003c\/strong\u003e\u003cul\u003e\u003cul\u003e\u003cp\u003e\u003cstrong\u003eJulian Bowen Orion Sonoma Oak, White and Grey Oak Bunk Bed with Premier Mattresses 3FT Single: \u003c\/strong\u003e196.5cm (W) x 135.5cm (D) x 171.5cm (H)\u003c\/p\u003e\u003c\/ul\u003e\u003c\/ul\u003e","published_at":"2021-05-06T07:27:43+01:00","created_at":"2020-08-24T10:28:29+01:00","vendor":"Julian Bowen","type":"","tags":["bunk bed live"],"price":61547,"price_min":61547,"price_max":77624,"available":true,"price_varies":true,"compare_at_price":null,"compare_at_price_min":0,"compare_at_price_max":0,"compare_at_price_varies":false,"variants":[{"id":35837361651878,"title":"No Premier Mattress \/ Pure White","option1":"No Premier Mattress","option2":"Pure White","option3":null,"sku":"ORI002-KIDS-BUNKBED-JUBO","requires_shipping":true,"taxable":true,"featured_image":null,"available":false,"name":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed - No Premier Mattress \/ Pure White","public_title":"No Premier Mattress \/ Pure White","options":["No Premier Mattress","Pure White"],"price":61547,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]},{"id":35837361684646,"title":"No Premier Mattress \/ Grey Oak","option1":"No Premier Mattress","option2":"Grey Oak","option3":null,"sku":"ORI004-KIDS-BUNKBED-JUBO","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed - No Premier Mattress \/ Grey Oak","public_title":"No Premier Mattress \/ Grey Oak","options":["No Premier Mattress","Grey Oak"],"price":61547,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]},{"id":35837361717414,"title":"No Premier Mattress \/ Sonoma Oak","option1":"No Premier Mattress","option2":"Sonoma Oak","option3":null,"sku":"ORI001-KIDS-BUNKBED-JUBO","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed - No Premier Mattress \/ Sonoma Oak","public_title":"No Premier Mattress \/ Sonoma Oak","options":["No Premier Mattress","Sonoma Oak"],"price":61547,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]},{"id":35837361750182,"title":"1 x 3FT Premier Mattress \/ Sonoma Oak","option1":"1 x 3FT Premier Mattress","option2":"Sonoma Oak","option3":null,"sku":"ORI00113FTPMAT-KIDS-BUNKBED-JUBO","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed - 1 x 3FT Premier Mattress \/ Sonoma Oak","public_title":"1 x 3FT Premier Mattress \/ Sonoma Oak","options":["1 x 3FT Premier Mattress","Sonoma Oak"],"price":69586,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]},{"id":35837361782950,"title":"1 x 3FT Premier Mattress \/ Grey Oak","option1":"1 x 3FT Premier Mattress","option2":"Grey Oak","option3":null,"sku":"ORI00413FTPMAT-KIDS-BUNKBED-JUBO","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed - 1 x 3FT Premier Mattress \/ Grey Oak","public_title":"1 x 3FT Premier Mattress \/ Grey Oak","options":["1 x 3FT Premier Mattress","Grey Oak"],"price":69586,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]},{"id":35837361848486,"title":"1 x 3FT Premier Mattress \/ Pure White","option1":"1 x 3FT Premier Mattress","option2":"Pure White","option3":null,"sku":"ORI00213FTPMAT-KIDS-BUNKBED-JUBO","requires_shipping":true,"taxable":true,"featured_image":null,"available":false,"name":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed - 1 x 3FT Premier Mattress \/ Pure White","public_title":"1 x 3FT Premier Mattress \/ Pure White","options":["1 x 3FT Premier Mattress","Pure White"],"price":69586,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]},{"id":35837361881254,"title":"2 x 3FT Premier Mattresses \/ Grey Oak","option1":"2 x 3FT Premier Mattresses","option2":"Grey Oak","option3":null,"sku":"ORI00423FTPMAT-KIDS-BUNKBED-JUBO","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed - 2 x 3FT Premier Mattresses \/ Grey Oak","public_title":"2 x 3FT Premier Mattresses \/ Grey Oak","options":["2 x 3FT Premier Mattresses","Grey Oak"],"price":77624,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]},{"id":35837361914022,"title":"2 x 3FT Premier Mattresses \/ Sonoma Oak","option1":"2 x 3FT Premier Mattresses","option2":"Sonoma Oak","option3":null,"sku":"ORI00123FTPMAT-KIDS-BUNKBED-JUBO","requires_shipping":true,"taxable":true,"featured_image":null,"available":true,"name":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed - 2 x 3FT Premier Mattresses \/ Sonoma Oak","public_title":"2 x 3FT Premier Mattresses \/ Sonoma Oak","options":["2 x 3FT Premier Mattresses","Sonoma Oak"],"price":77624,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]},{"id":35837361946790,"title":"2 x 3FT Premier Mattresses \/ Pure White","option1":"2 x 3FT Premier Mattresses","option2":"Pure White","option3":null,"sku":"ORI00223FTPMAT-KIDS-BUNKBED-JUBO","requires_shipping":true,"taxable":true,"featured_image":null,"available":false,"name":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed - 2 x 3FT Premier Mattresses \/ Pure White","public_title":"2 x 3FT Premier Mattresses \/ Pure White","options":["2 x 3FT Premier Mattresses","Pure White"],"price":77624,"weight":0,"compare_at_price":null,"inventory_management":"shopify","barcode":null,"requires_selling_plan":false,"selling_plan_allocations":[]}],"images":["\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/f48d693d-be9e-40c9-be19-e01aa65c8451.jpg?v=1620282465","\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/05369b4d-268e-4d84-82a3-11bc2b69ecdf.jpg?v=1620282465","\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/4d982fc9-2f6f-42b3-95d2-3d6aebcf8795.jpg?v=1620282465","\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/e339eb2c-c51c-4551-a402-61aa5e408b67.jpg?v=1620282466","\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/50851de6-a7de-49fc-8e18-d77c9d3aa8d9.jpg?v=1620282466","\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/9cc7a02e-d652-456a-a6a8-e4478bcb7252.jpg?v=1620282467","\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/c3eaa998-4066-417f-9349-7d17c8ec4605.jpg?v=1620282467","\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/2aa2d48d-6577-436c-8348-40a307460199.jpg?v=1620282467","\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/c64695b2-a17c-40d2-b074-0ea8ef3ae164.jpg?v=1620282468"],"featured_image":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/f48d693d-be9e-40c9-be19-e01aa65c8451.jpg?v=1620282465","options":["Mattress Option","Colour"],"media":[{"alt":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed (5638992298150)","id":11095053435046,"position":1,"preview_image":{"aspect_ratio":1.449,"height":690,"width":1000,"src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/f48d693d-be9e-40c9-be19-e01aa65c8451.jpg?v=1620282465"},"aspect_ratio":1.449,"height":690,"media_type":"image","src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/f48d693d-be9e-40c9-be19-e01aa65c8451.jpg?v=1620282465","width":1000},{"alt":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed (5638992298150)","id":11095054844070,"position":2,"preview_image":{"aspect_ratio":1.449,"height":690,"width":1000,"src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/05369b4d-268e-4d84-82a3-11bc2b69ecdf.jpg?v=1620282465"},"aspect_ratio":1.449,"height":690,"media_type":"image","src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/05369b4d-268e-4d84-82a3-11bc2b69ecdf.jpg?v=1620282465","width":1000},{"alt":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed (5638992298150)","id":11095055630502,"position":3,"preview_image":{"aspect_ratio":1.449,"height":690,"width":1000,"src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/4d982fc9-2f6f-42b3-95d2-3d6aebcf8795.jpg?v=1620282465"},"aspect_ratio":1.449,"height":690,"media_type":"image","src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/4d982fc9-2f6f-42b3-95d2-3d6aebcf8795.jpg?v=1620282465","width":1000},{"alt":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed (5638992298150)","id":11095056580774,"position":4,"preview_image":{"aspect_ratio":1.449,"height":690,"width":1000,"src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/e339eb2c-c51c-4551-a402-61aa5e408b67.jpg?v=1620282466"},"aspect_ratio":1.449,"height":690,"media_type":"image","src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/e339eb2c-c51c-4551-a402-61aa5e408b67.jpg?v=1620282466","width":1000},{"alt":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed (5638992298150)","id":11095057399974,"position":5,"preview_image":{"aspect_ratio":1.449,"height":690,"width":1000,"src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/50851de6-a7de-49fc-8e18-d77c9d3aa8d9.jpg?v=1620282466"},"aspect_ratio":1.449,"height":690,"media_type":"image","src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/50851de6-a7de-49fc-8e18-d77c9d3aa8d9.jpg?v=1620282466","width":1000},{"alt":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed (5638992298150)","id":11095058022566,"position":6,"preview_image":{"aspect_ratio":1.449,"height":690,"width":1000,"src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/9cc7a02e-d652-456a-a6a8-e4478bcb7252.jpg?v=1620282467"},"aspect_ratio":1.449,"height":690,"media_type":"image","src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/9cc7a02e-d652-456a-a6a8-e4478bcb7252.jpg?v=1620282467","width":1000},{"alt":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed (5638992298150)","id":11095059366054,"position":7,"preview_image":{"aspect_ratio":1.449,"height":690,"width":1000,"src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/c3eaa998-4066-417f-9349-7d17c8ec4605.jpg?v=1620282467"},"aspect_ratio":1.449,"height":690,"media_type":"image","src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/c3eaa998-4066-417f-9349-7d17c8ec4605.jpg?v=1620282467","width":1000},{"alt":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed (5638992298150)","id":11095060218022,"position":8,"preview_image":{"aspect_ratio":1.449,"height":690,"width":1000,"src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/2aa2d48d-6577-436c-8348-40a307460199.jpg?v=1620282467"},"aspect_ratio":1.449,"height":690,"media_type":"image","src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/2aa2d48d-6577-436c-8348-40a307460199.jpg?v=1620282467","width":1000},{"alt":"Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed (5638992298150)","id":11095061201062,"position":9,"preview_image":{"aspect_ratio":1.449,"height":690,"width":1000,"src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/c64695b2-a17c-40d2-b074-0ea8ef3ae164.jpg?v=1620282468"},"aspect_ratio":1.449,"height":690,"media_type":"image","src":"\/\/www.onestopdigitaloutlet.co.uk\/cdn\/shop\/products\/c64695b2-a17c-40d2-b074-0ea8ef3ae164.jpg?v=1620282468","width":1000}],"requires_selling_plan":false,"selling_plan_groups":[],"content":"\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eProduct Features\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eAvailable in Sonoma Oak, Pure White and Grey Oak finishes\u003c\/li\u003e\n\u003cli\u003eConstructed from Coated Particleboard\u003c\/li\u003e\n\u003cli\u003eIt includes a handy pull-out drawer\u003c\/li\u003e\n\u003cli\u003eExtensive Open shelving for kids' books and toys at both bunk bed\u003c\/li\u003e\n\u003cli\u003eThe lower bunk close to the ground for more safety\u003c\/li\u003e\n\u003cli\u003eConforms to BS EN 747:2012 Safety Standards\u003c\/li\u003e\n\u003cli\u003eSmall internal shelf dimensions - 63.5cm x 18cm x 20cm\u003c\/li\u003e\n\u003cli\u003eLarge internal shelf dimensions - 193cm x 18cm x 20cm\u003c\/li\u003e\n\u003cli\u003eInternal drawer dimensions - 63.5cm x 18cm x 20cm\u003c\/li\u003e\n\u003cli\u003eDistance from floor to top of ladder - 119cm\u003c\/li\u003e\n\u003cli\u003eMaximum mattress height for this bunk is 18cm\u003c\/li\u003e\n\u003cli\u003eTo minimise the danger of falling from the top bunk, we recommend that the top of the mattress should always be at least 16cm below the top of the lowest part of the guardrail\u003c\/li\u003e\n\u003cli\u003eAvailable in Single size\u003c\/li\u003e\n\u003c\/ul\u003e\u003cstrong\u003ePremier Mattress Description: \u003c\/strong\u003e\u003cul\u003e\n\u003cli\u003e13.5 Gauge Bonnell Spring Unit\u003c\/li\u003e\n\u003cli\u003ePlastic Side Edge Supports\u003c\/li\u003e\n\u003cli\u003e900 gsm Spring Insulator\u003c\/li\u003e\n\u003cli\u003e270 gsm Polyester Filling\u003c\/li\u003e\n\u003cli\u003eThe mattress with high quality stitch quilting, and a Belgium damask quilted cover\u003c\/li\u003e\n\u003cli\u003eMattress depth - 18cm\u003c\/li\u003e\n\u003cli\u003eMade exclusively in the UK\u003c\/li\u003e\n\u003c\/ul\u003e\u003cstrong\u003e\u003cspan style=\"text-decoration: underline;\"\u003eProduct Dimensions\u003c\/span\u003e  \u003cbr\u003e\u003c\/strong\u003e\u003cul\u003e\u003cul\u003e\u003cp\u003e\u003cstrong\u003eJulian Bowen Orion Sonoma Oak, White and Grey Oak Bunk Bed with Premier Mattresses 3FT Single: \u003c\/strong\u003e196.5cm (W) x 135.5cm (D) x 171.5cm (H)\u003c\/p\u003e\u003c\/ul\u003e\u003c\/ul\u003e"}

Julian Bowen Orion Sonoma Oak, White, Grey Oak Bunk Bed

Product Description
£615.47
Maximum quantity available reached.

Product Features

  • Available in Sonoma Oak, Pure White and Grey Oak finishes
  • Constructed from Coated Particleboard
  • It includes a handy pull-out drawer
  • Extensive Open shelving for kids' books and toys at both bunk bed
  • The lower bunk close to the ground for more safety
  • Conforms to BS EN 747:2012 Safety Standards
  • Small internal shelf dimensions - 63.5cm x 18cm x 20cm
  • Large internal shelf dimensions - 193cm x 18cm x 20cm
  • Internal drawer dimensions - 63.5cm x 18cm x 20cm
  • Distance from floor to top of ladder - 119cm
  • Maximum mattress height for this bunk is 18cm
  • To minimise the danger of falling from the top bunk, we recommend that the top of the mattress should always be at least 16cm below the top of the lowest part of the guardrail
  • Available in Single size
Premier Mattress Description:
  • 13.5 Gauge Bonnell Spring Unit
  • Plastic Side Edge Supports
  • 900 gsm Spring Insulator
  • 270 gsm Polyester Filling
  • The mattress with high quality stitch quilting, and a Belgium damask quilted cover
  • Mattress depth - 18cm
  • Made exclusively in the UK
Product Dimensions  

      Julian Bowen Orion Sonoma Oak, White and Grey Oak Bunk Bed with Premier Mattresses 3FT Single: 196.5cm (W) x 135.5cm (D) x 171.5cm (H)

Vendor: Julian Bowen

Once order has been placed we will provide shipping consignment number and tracking information within 2 working days.

Please note there is an extra delivery charge for the following areas:

Premium Areas (Delivery Charge is £30)
LL - Llandudno 15-78
LD - Llandrindod Wells all districts
PL - Plymouth all districts
SA - Swansea 19-72
SY - Shrewsbury 15-25
TQ - Torquay all districts
TR - Truro all districts

Highland Areas (Delivery Charge is £35)

AB - Aberdeen all districts 
DD - Dundee all districts
PL - Falkirk 19-21
IV - Inverness all districts
KW - Kirkwall all districts
PA - Paisley 20-78
PH - Perth 8-50

Receiving Delivery

We will deliver the goods in accordance with your order and a valid signature will be required on delivery.

  1. Check all boxes thoroughly for damage, pay attention to all corners of the boxes.

  2. We advise to take photos of the boxes before opening.

  3. Do not let the delivery driver rush you into signing before you have completed this check and taken photos.

  4. If feasible, open the boxes and inspect all items are as should be immediately. If this is not possible, re-check the boxes and if you are in any doubt, do not sign. We advise you to contact us immediately for further guidance.

  5. If the box appears undamaged, then sign the delivery note. Please note, only sign the delivery note once the items have been unloaded from the vehicle NOT before.

  6. In the event items inside the box are damaged, we will require a photo of the damage. If you have taken a photo of the outer packaging as advised, this will help your claim.

  7. If you have signed the delivery note as undamaged and later report as damaged then we have the right to refuse the claim so it is in your best interest to take your time in inspecting the boxes thoroughly before signing as undamaged.

Below are some key steps we advise you to follow when the item(s) is/are delivered and before you sign:

  1. Check all boxes thoroughly for damage, pay attention to all corners of the boxes.

  2. We advise to take photos of the boxes before opening.

  3. Do not let the delivery driver rush you into signing before you have completed this check and taken photos.

  4. If feasible, open the boxes and inspect all item(s) are as should be immediately. If this is not possible, re-check the boxes and if you are in any doubt, do not sign. We advise you to contact us immediately for further guidance.

  5. If the box appears undamaged, then sign the delivery note. Please note, only sign the delivery note once the items have been unloaded from the vehicle NOT before.

  6. In the event item(s) inside the box are damaged, we will require a photo of the damage. If you have taken a photo of the outer packaging as advised, this will help your claim.

  7. If item(s) is signed for as undamaged and later reported as damaged then no refund or exchange will be provided so it is in your best interest to thoroughly check the items before signing delivery note.

Related products